Promotion Terms & Conditions

Terms & Conditions

This promotion is organized by NESTLÉ Singapore (Pte) Ltd (“Nestlé”).

1.    From 15st July 2024 to 31st Dec 2024 (both dates inclusive), Participants who purchase;

a.    5 boxes of Participating Products* at Participating Retailers^ with 5 stamps on the OPTIFAST® program card may redeem a box of either OPTIFAST® shake or OPTIFAST® soup.

*Participating Products include OPTIFAST Chocolate Shake, OPTIFAST Strawberry Shake, OPTIFAST Vanilla Shake and OPTIFAST Chicken Flavour Soup..

^ Participating Retailers include all branches of Unity Pharmacy.

2.    To apply for the redemption, Participants must submit their entry via method:

QR Code Scan Method

Scan the QR code given on the promotional materials available in-store and at the following website < https://www.optifast.sg/form/a-healthier-u-redemption > and complete the redemption form with the requisite details. You will be required to upload the FULL ORIGINAL purchase receipt and the OPTIFAST® Program Card with 5 stamps collected (receipt must show date and time of purchase) as well. Proof of submission is not proof of receipt. Please retain original receipt for verification should you qualify for the redemption.

3.    Proof of submission for entry into the redemption is not proof of receipt. All late, incomplete, illegible, tampered entries will be disqualified. The receipts submitted must be original. No re-printed or copied receipts are allowed. Each receipt can only be used for one redemption of either of the redemption item. Nestlé reserves the right to disqualify any participant suspected of cheating, manipulating, or taking advantage of the terms and conditions in an inappropriate manner. Such disqualification may occur at any stage of the lucky draw, and the decision of Nestlé shall be final and binding, without any obligation to provide any explanation or justification.

4.    Upon verification of the submissions, eligible Participants will receive the redemption via delivery. Only 1 delivery attempt will be made. Any further delivery attempts will be at the sole discretion of Nestle and at the relevant Participant’s cost. Please allow a minimum of 4 weeks for the processing of the redemption. Nestlé is not obligated to contact Participants who do not qualify for the redemption.

5.    This promotion is open to all citizens and permanent residents living in Singapore. Traders, distributors, retailers and online retailers purchasing in bulk for commercial purposes e.g. resale or export, are strictly not eligible for participation in this promotion.

6.    Redemption is on a while stocks last” basis.. Availability and variant of redemption items may vary. Nestlé does not guarantee the availability of any variant.

7.    Redemption from each customer is capped at 1 box OPTIFAST® Shake or Soup for each OPTIFAST® Program card with 5 stamps collected.

8.    Redemption items are strictly not exchangeable, whether for cash, credit or other items (including another redemption item) in part or in full.

9.    Redemption items are redeemed on an “as is” basis and all warranties are excluded to the fullest extent possible.

10.    Nestlé may, without prior notice, (1) replace the redemption item with another item, and (2) terminate this promotion, and amend the promotion mechanics and the terms and conditions.

11.    Nestlé’s decisions on all matters relating to these promotions will be final, binding and conclusive on Participants, and no correspondence will be entertained.

12.    Nestlé may, at its sole discretion, disqualify any person who does not meet the eligibility requirements stated in these terms and conditions.

13.    Nestlé shall not be responsible for the quality, merchantability or fitness for any purpose or any other aspect of the products provided under this redemption. Nestlé, shall at all times, not be held liable for any loss, injury, damage, or harm suffered as a result of availing the products.

14.    By choosing to participate in this redemption promotion, each participating Participant agrees and hereby consents that Nestlé may collect, use and disclose such participant's personal data to its affiliates, service providers and partners, as provided in this entry form, for the following purposes in accordance with the Personal Data Protection Act 2012 ("PDPA") and Nestlé's data protection policy available at our website www.nestle.com.sg:

(a)    to administer this promotion, including to contact Participants and to conduct verification and other actions in connection with this promotion for the administration of redemption items in relation to this promotion;
(b)    to use the personal data for promotional, advertising (included targeted advertising) or marketing activities which Nestlé believes may be of interest to the Participant;
(c)    to send out marketing, advertising (including targeted advertising), communication and promotional materials to the participant relating to any products manufactured, marketed or sold by Nestlé and its affiliates, service providers and commercial partners.

Any information, personal data and material about or obtained from the Participant may be accessed, stored or otherwise processed in any medium or format determined by Nestlé, and may be transmitted across national borders for storage and/or processing in accordance with the PDPA. If a participant requires access to his/her personal data or any amendment or correction to be made, he/she should contact the relevant Nestlé officer at Nestle.privacy@SG.nestle.com. To withdraw consent to any specific use of his/her personal data, please visit the “Unsubscribe” tab on www.nestle.com.sg or contact the relevant Nestlé officer at Nestle.privacy@SG.nestle.com.

To find out more about how Nestlé uses a Participant's personal data, the Participant can refer to Nestlé Singapore's Privacy Policy online at http://www.nestle.com.sg/info/privacypolicy.

15.    To the extent permitted by law, Nestlé will not be responsible or liable for any loss, injury, death, claim or damage suffered by any person arising out of or in connection with this promotion and redemption items, and each Participant of this promotion and any person acting on his/her behalf shall release completely and indemnify Nestlé from any claims, losses, damages, costs or expenses incurred in connection therewith.

16.    Any intellectual property contained in any materials used in connection with this promotion and the redemption items is the property of their respective owners.

17.    The terms and conditions of this promotion are governed by Singapore law, and Participants of this promotion shall submit to exclusive jurisdiction of Singapore courts.

18.    Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this promotion, in particular that relating to the redemption items, are the property of their respective owners. This promotion, Nestlé, and its affiliates and contractors, are not affiliated with, endorsed or sponsored by, those owners and the owners’ relevant affiliates where those owners or the owners’ affiliates are not part of the Nestlé group of companies.

These terms and conditions are updated as of 1st May 2024.

For any enquiries relating to the promotion please contact <Customer Service Tel: 800 6011 633>